 |
Below are the destinations which Emirate will be operating between 21 May and 30 June.
|
Country |
City |
Airport |
|
United Kingdom |
London |
London Heathrow
Airport (LHR) |
|
Germany |
Frankfurt |
Rhein-Main
International Airport (FRA) |
|
France |
Paris |
Charles De Gaulle
Airport (CDG) |
|
Italy |
Milan |
Malpensa Airport (MXP) |
|
Spain |
Madrid |
Madrid-Barajas Airport
(MAD) |
|
USA |
Chicago |
O'Hare International
Airport (ORD) |
|
Canada |
Toronto |
Pearson International
Airport (YYZ) |
|
Australia |
Sydney |
Kingsford Smith
Airport (SYD) |
|
Australia |
Melbourne |
Melbourne Tullamarine
Airport (MEL) |
Important
·
To check which flights
are currently operating into Dubai, visit our Essential Travel destinations guide which
we are updating frequently.
·
Stringent entry
restrictions remain in place upon arrival in Dubai which includes: a mandatory
DHA test on arrival; a mandatory 14 day quarantine and a follow up test before
release.
·
Safety and wellbeing
of customers and crew remain Emirates’ top priorities.
·
All Emirates aircraft
will go through enhanced cleaning and disinfection processes in Dubai, after
each journey.
How to book your
ticket?
You can book your
ticket on emirates.com.
Please note that if a
flight is sold out it will show as not applicable. You can check the weekly
calendar at the bottom of the page to select the next available date.
What are the
destinations that I can fly to if I am eligible?
To check which flights
are currently operating to Dubai, please check our Essential Travel destinations guide which
we are updating frequently.
How do I check if I am
eligible to travel?
If you are considering
booking one of these flights to get back to Dubai, you will need to ensure you
have The Federal Authority for Identity and Citizenship (ICA) approval via
the UAE Twajudi Resident service, before you book
your flight.
If you are considering booking one of these flights out of Dubai or from/to Australia and the UK, please check iatatravelcentre.com and follow the local government guidance.
Can I change my
destination or refund my ticket?
Applicable fare rules; at the time you issue your ticket, will apply.
What is expected from
me?
The flights will be
operated from respective international airport in each country. You will need
to arrive at check-in 3 hours ahead of departure to avoid any delays. Please
bring your own face mask, hand gloves and abide by social distancing rules. You
will need to bring the approval letter from Ministry of Foreign Affairs
allowing you to return back to the UAE.
What are the items
allowed in the cabin?
Cabin baggage will not
be accepted on these flights. Items allowed will be limited to laptop, handbag,
briefcase or baby items; any other items will have to be checked in.
Can I check-in online
and choose my seat?
No, online check-in is
not available on these flights. However our operational teams will pre-assign
seats following social distancing rules.
What products and
services will I have on these flights?
We will operate a
modified inflight product and service offering on these flights. Onboard Wi-Fi
is available for purchase only. Inflight retail as well as magazines and other
print reading material will not be available, and while food and
non-alcoholic beverages will continue to be offered on board, packaging,
content and presentation will be modified to reduce contact during meal service
and the risk of infection. Emirates Lounges and Chauffeur-drive services are
temporarily unavailable during this period.
Emirates COVID 19
waiver policy important information
What are the different
reasons your ticket/ booking could be affected (for tickets issued on or before
30 June 2020 with at least one coupon where the scheduled Emirates departure is
on or before 30 November 2020)?
·
Flight
Cancellation: Emirates flight is
cancelled for a specific date or route is suspended for a continuous period of
time
·
Travel
ban: Where there is an
explicit government notification that prohibits travel from either point of
journey origin or destination
·
Travel
advisory: A general government
advisory against non-essential travel but no travel ban
·
Visa
process change / Quarantine:
Visa process which required visiting an embassy/consulate OR mandatory
quarantine at origin or destination
·
Passenger
is unable to reach airport:
Countries which have a government lockdown and passengers are unable to reach
airport
Can I request a full
refund or travel voucher even if my flight hasn’t been cancelled?
Yes, you can request a
refund or travel voucher if your flight hasn’t been cancelled. However, if your
request is not related to the current COVID-19 situation, the refund or voucher
amount will be processed according to the fare rules available on your ticket.
A change fee and/or a difference in fare may also apply if you choose to change the date or destination of your booking.
What can I do if I
have a ticket for a destination that currently has travel restrictions but I’m
not sure if this will still be in effect on my date of travel?
You have several
options available to you if your flight has not yet been cancelled. You can
keep your booking and look out for updates on the situation at your
destination. You can also reschedule or cancel your booking.
However, please note
that if your situation doesn’t fall under the requirements of our relaxed
policies due to the COVID-19 situation, a change fee and/or fare difference may
apply if you decide to change or cancel your trip.
Check out our Keep your ticket page to learn more about
all the options available to you.
What can I do if my
situation is not covered under your relaxed polices due to COVID-19 but I want
to cancel my trip anyway?
You can still
reschedule or cancel your flight. However, please note that a change fee and/or
fare difference may apply. And if you choose to request a refund for this
booking, the amount will be processed according to the fare rules of your
ticket.
- Destination's queries,
- Hotel bookings
- Flight tickets (Local and international)
- Visa assistance
- Dubai jobs on arrival
- Private jet charter
- Helicopter charter
- Travel insurance
- Immigration consultancy
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